Compuware Common Configuration1.0.10Minimum Jenkins requirement: 2.21ID: compuware-common-configuration

Installs: 114
Last released:
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Steve Kansa

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Overview

The Compuware Common Configuration provides configuration settings that are shared by other Compuware Jenkins plugins.

Prerequisites

The following are required to use this plugin:

  • Jenkins
  • Jenkins Credentials Plugin

Product Assistance

Compuware provides assistance for customers with its documentation, the Compuware Support Center web site, and telephone customer support.

Compuware Support Center

You can access online information for Compuware products via our Support Center site at https://support.compuware.com. Support Center provides access to critical information about your Compuware products. You can review frequently asked questions, read or download documentation, access product fixes, or e-mail your questions or comments. The first time you access Support Center, you must register and obtain a password. Registration is free.

Contacting Customer Support

At Compuware, we strive to make our products and documentation the best in the industry. Feedback from our customers helps us maintain our quality standards. If you need support services, please obtain the following information before calling Compuware's 24-hour telephone support:

  • The Jenkins job console output that contains any error messages or pertinent information.

  • The name, release number, and build number of your product. This information is displayed in the Jenkins / Plugin Manager and go to the Installed tab. Apply filter: Compuware in order to display all of the installed Compuware plugins.

  • Job information, whether the job uses Pipeline script or Freestyle project.

  • Environment information, such as the operating system and release on which the Topaz CLI is installed.

You can contact Compuware in one of the following ways:

Phone

  • USA and Canada: 1-800-538-7822 or 1-313-227-5444.

  • All other countries: Contact your local Compuware office. Contact information is available at https://support.compuware.com.

Web

You can report issues via Compuware Support Center: https://support.compuware.com.

Note: Please report all high-priority issues by phone.

Corporate Web Site

To access Compuware's site on the Web, go to https://www.compuware.com. The Compuware site provides a variety of product and support information.

Change Log

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